BOLT ON TECHNOLOGY delivers the tools you need to work smarter and treat customers the way they want to be treated.
opportunity to book appointments through your website
based on your shop’s availability. Pit Stop website platform
allows you to do just that! Not only will it be convenient for
your customers to book their visit in advance, but it will
also help to better manage your workload by adding
new appointments directly into your calendar.
phones before making an in
place after hours
more likely to choose a new
service provider if online
booking is offered
SENT DIRECTLY TO CUSTOMERS PHONE
Allow customers to check themselves in and provide the most
up-to-date information. Welcome Station offers prior service
recommendations and weather-related services to
automatically upsell customers.
Welcome Station upsell themselves on at
least one extra service
paper. Service advisors can now use tablets to
photograph the VIN and deliver information with
100% accuracy directly into your shop management
system. Never make a mistake again when scanning
VINs or decoding license plates with Mobile Manager Pro.
end up in waste baskets and more
than 400 million ink and 100 million
toner cartridges are dumped into
landfills every year by Americans
directly from tablets into
shop management systems
pending service recommendations
desk. Build professional work orders and estimates from
your tablets that speak directly to your shop management
system to improve your shop’s productivity. With Pro Pack,
save even more time and be more thorough with each
work order using pre-built canned service descriptions.
due to poor handwriting
complete work orders without
perform multi-point inspections on tablets that include photos
and videos to better communicate the health of the vehicle to
their customers. Digital inspections develop a history of work
and will allow you to include recommendations for future visits.
and retained when accompanied
by relevant visuals
with every additional picture
CUSTOMERS VIA TEXT
vehicle inspections from the tablet directly to the customer's
phone using Message Manager for service approvals. Avoid
leaving unreturned voicemails and minimize wait time to
keep your shop running efficiently throughout the day.
read within 3 minutes
emails as of 2019
becomes a quick and easy process because all of
the work has already been approved and the customer
has been notified their car is ready. With Report Pro,
shops can turn their invoices into a marketing tool
to help brand their shop.
the doctor's office, so why should the auto repair shop be any
different? Make sure your customers return to your shop in a
timely manner with Lube Sticker Pro by setting their next
appointment and adding it to their calendar before
they leave their doctor's office.
by current customers compared
to new customers
customer than to up-sell
a current customer
shop. Send a follow-up text to earn honest feedback on
their most recent experience. Review Manager helps
you grow the number of reviews your shop has online
and fix issues as they happen.
online before making a purchase
comes from other consumers
than from the business
reviews as much as
customer’s minds. Send an automated text using
Message Manager to confirm your customer’s
reminder would make them less likely to miss
an appointment compared to a call or email reminder