Account Management Portal (AMP)
Log in to Account Managment Portal (AMP)
Calendar
Integrating NextGear Calendar
Dashboard
Creating Dashboard using Widgets
Exclude Tax In My Dashboard and Reports
Exclude Zero Dollar Orders in my Dashboard and Reports
Inspection
Edit Inspection Settings in AMP
Messaging
Newsfeed
Use the Newsfeed
Payments
Reports
Reviews
Settings
Account
Configure My Shop Information
Configure My Zoom Integration
Configure Shop Billing Information
Enable Partner Integration
Manage Users
Data Upload
Bolt On Pay
Add/Edit My Payment Processors
Dashboard
Exclude Tax In My Dashboard and Reports
Exclude Zero Dollar Orders in my Dashboard and Reports
Dashboard General
NextGear
Building or Editing NextGear Inspections in AMP
Configure NextGear Message Templates in AMP
Edit Inspection Information in AMP
Integrating NextGear Calendar
Integration of NextGear with an integrated Shop Management System(SMS)
PitStop
General Information
Add an Article
Add Google Analytics
Choose A Theme Color
Edit My About Page
Edit My Shop Logo
Edit My Shop Name
Edit My Shop Slogan
Edit Shop Description
Hide Description on the Main Page
Pitstop Website Back Online
Take My Website Offline
Add or Edit a Service in Pit Stop using Account Management Portal (AMP)
Add Photos from Mobile Manager to My Gallery
Add/Delete My Social Media Pages
Add/Edit a Blog Article
Choose My Affiliates Logos
Customize My Appointment Integration Form
Customize My Specials
Edit My Hours of Operation
Edit Payment Methods Accepted
Edit Photos in My Carousel
Upload New Photos to My Gallery
Bolt On Pay
Process a Card Present Transaction
Process a Text to Pay Transaction
Void or Refund a Transaction
Card Knox
Text to Pay
Worldnet Payments
Lube Sticker Pro
Lube Sticker Printers
Supported Lube Sticker Printers
How to Use Oil Reset Procedures
Print a Key Tag sticker
Print a Lube Sticker
Run Advanced Scheduling Without Printing a Lube Sticker
Update Inventory Count Of Lube Stickers
Settings
Advanced Scheduling
Edit An Existing Advanced Scheduling Entry
Remove An Existing Advanced Scheduling Entry
Setting Advanced Scheduling Jobs
Appointments
Add a Holiday
Automatically add the next oil change appointment
Remove a Holiday
General
Auto Exit Program After Print
Change Lube Sticker Pro Color Theme
Change Odometer Units (Miles/Kilometers)
Change the auto recommendations category
Customize oil change intervals
Round Odometer To Nearest 100
Use Vehicle History to Calculate Date
Integration
Configure Oil Reset Instructions & Fluid Capacities To Use AllDataRepair
Printer
Change the shop info printed on the default lube sticker template
Create My Own Lube Sticker Template
Select my lube sticker printer
Recommendations
Automatically add the next oil change recommendation
Automatically Delete Old Recommendations
Change the auto recommendations description
Support
Dymo
Installing Labels
Godex
TSC & TecLabel
Install & Configure TT040-50
Installing Ribbon/Labels
Zebra
Message Manager
Home
Create and Edit your Message Templates for Quick Message
Print text message history for a phone number
Send Text Messages
Use Individual Chat
Use Team Chat
Important Message Manager Note!
Settings
Appointment Reminders
Automatically label appointments as confirmed
Include Appointment Time in [AppointmentDate] wildcard
Include License Plate in the [Vehicle] wildcard
Include Unit number in the [Vehicle] wildcard
Set up automatic appoin reminder text messages for appointments
Auto Responder
Enable Auto Responder
General
Hide ** SYSTEM MESSAGE** Noifications
Hide Team Chat Notifications
Play Sound for Notifications
Show or Hide Achievement Notifications
Show or Hide Text Notiifications
Review Manager
Shop Management
Select or Change the phone number fields Message Manager Pro uses
Status Tracker
Enable and Configure Status Tracker
Template Builder
Mobile Manager Pro
Chat
Post in Team Chat
Inspections
Change the Status of a Digital Multi Point Inspection from Mobile Manager Pro
View Multi Point Inspections
Access Work In Progress Menu for Mobile Manager Pro
Schedule
Access my management systems Schedule
Settings
Access + Edit Settings
Connect or Reconnect Mobile Manager Pro Tablets to Database Host or Server Computer
Enable Barcode Scanning Settings in Mobile Manager Pro
Enable Labor Profit Management in Mobile Manager Pro
Enable or Disable CarFax Integration
Vehicle Technical Information
Verify Server Configuration
View Release Highlights for Mobile Manager Pro
Support
Mobile Manager ODB2
Mobile Manager Pro Learn More Video Links
Time Clock
User
Assign User for Mobile Manager Pro Tablet
Mobile Manager Roles and Responsiblities
Work In Progress
Access Work In Progress Menu for Mobile Manager Pro
Filter and Sort Work In Progress Menu in Mobile Manager Pro
Manually Refresh Work In Progress Menu in Mobile Manager Pro
Search Work In Progress Menu in Mobile Manager Pro
Start New Estimate
Work Order
Customer
Send Text Messages to Customer via Mobile Manager Pro
Use Mobile Manager Pro to Navigate to Customer Address
View and Edit Customer Inforamtion in Mobile Manager Pro
History
Search Vehicle history
Search Vehicle History in Mobile Manager Prop
Inspection
Create New Digital Multipoint Inspection for Customer Vehicle in Mobile Manager Pro
Share Digital Multipoint Inspection for Customer Vehicle in Mobile Manager Pro
Order
Add a Symptom
Add, Change, or Remove Technician for Work Order Labor Line in Mobile Manager Pro
Add/Delete a Canned Job to an order
Add/Delete a Labor Line
Add/Delete a Note
Add/Delete a Part
Capture Signature on Work Order in Mobile Manager Pro
Change Technician on Labor Line
Print a Key Tag
Print Lube Sticker, KeyTag, Order, or Tech Worksheet in Mobile Manager Pro
View Order details
Working with the Order Screen
Vehicle
Access Repair Information (ProDemand, Shopkey Pro, All Data)
Add or Change Vehicle Profile Picture in Mobile Manager Pro
Add, Modify, or Delete Vehicle Recommendations in Mobile Manager Pro
Scan and Decode a VIN Code
Scan and Decode License Plate or VIN in Mobile Manager Pro
Vehicle Information
MV-431
Change sticker number for inspection
Creating Inspection entry in MV431
Entering in new batch-Asking to Delete
Entering New Batch of MV431 Inspection Stickers
How can I edit or add items to my recommendations
How do I reprint an MV431 Page
How To Set MV431 to Write The Emissions Sticker # To The Invoice
How to Utilize eSafety with MV431
I forget to go and make a recommendations for the customer to replace worn brakes or tires soon-Asking to delete
Inspection Data transferring to invoice
Installing and Configuring MV-431 on a Workstation Computer
Log into your e-Safety account using your user name and password-Asking for deletion
Renumber Inspection Counter
Replace a sticker-Asking for deletion
Select work order items needed for inspection
Set Next Sticker Number
Void an Inspection Sticker
Why does my inspection record change location on my Mitchell1 Invoice-Asking for Deletion
NextGear
General
Add a Location to Your Next Gear Account
Create an Account
Edit My Inspection Labels
Log Into My Account Using User Name and Password (Legacy Option)
Select A Shop Location
Inspection
Add Notes/Recommendations/ Pictures to My Inspections
Assign a Technician or Service Advisor to an Inspection
Choose different color indicators per inspection point
Delete an Inspection
Edit a Work Order
Input the Odometer Value For an Inspection
Make Edits to an Inspection
Manually Change An Inspection Status
Select Recommendations For My Client's Recurring Maintenance
Select Recurring Maintenance
Share an Inspection
Start Inspection Workflow
Start the Checkout Process for an Inspection
Take pictures using the inspection
Track An Inspection's Status
Messaging
Recieving a Message Through Next Gear
Send a Message To Existing Customer with an Open Conversation
Share an Inspection
Start a Conversation with a NEW CUSTOMER
Start a Conversation with an Existing Customer
NextGearSettings
Account
Manage Services
Add Notes/Recommendations/ Pictures to My Inspections
Payment
Add/Update My Payment Information
Shop Information
Edit Your Shop Information
Edit Your Shop Logo
Edit Your Shops Billing Information
USERS/EMPLOYEES
Create Users/Employees
Delete Users/Employees
Edit Users/Employees
Set My Profile Picture
User Role Deifnitions
Inspection
General
Inspection editor
Messaging
General
NextGear
Calendar
Add My NextGear Calendar to my OutLook/Google Canendar
Inspection
Enable/Disable the Learn More Videos
Inspection Editor
Build A New Inspection Template
Copy An Inspection Template
Delete A Group From An Inspection Template
Delete an Existing Inspection Template
Delete An Inspection Point From An Existing Template
Delete Canned Notes/Recs From An Existing Inspection Template
Edit Canned Notes/Recs From An Existing Inspection Template
Rename a Group On An Existing Inspection Template
Rename An Existing Inspection Template
Rename Inspection Points On An Existing Template
To Reorder Groups In An Existing Inspection Template
Messaging
Edit My Appointment Reminder Message
Enable/Disable Appointmnet Reminders
Use the Widlcard Feature When Editing My Appointment Reminder
Payments
Pro Call
Add unmatched phone number to existing customer
Configure My Local Area Network (LAN) To Work With The Vertex Box
Configure Pro Call Settings
Create an Appointment
Display Vehicle Recommendations
Display Vehicle Snippet data
From the main Pro Call screen
Multiple Record Match on phone number
Open Customer - Vehicle - Order Activity Detail
Single Record Match on phone number
View Customer History
View the Event Log (also known as Call Log)
View your Management Systems Scheduler
Where did my Pro Call screen Go
Report Pro
Customize
Configure the Custom Commission Report
Customize a Multi Point Inspection
Customize Invoice
Customize Tech Worksheet
Customize Vehicle History
Download an Inspection from the Community Store
Export/Import A Digital Multi Point Inspection (DMPI)
Use Abbreviated Header Information After 1st Page
Home
Change the Work Order Report Pro is linked to.
Customize Parts Profit With Excluded Categories Report
Email an Estimate-RO-Invoice
Export a report
Manually Print to a Printer
Preview additional Invoice-Report pages
Print Report Pro Invoices From My Management System Print Button
Process a Text to Pay Transaction
Process an Email to Pay Transaction
Quickly print a posted invoice
Quickly Print a Tech Worksheet
Quickly print an invoice
Text an Estimate/RO/Invoice from Report Pro
Inspections
Apply Filters to Inspection List
Manually Refresh Inspection List
Open an Inspection for Work Order Open in Management System
Review & Edit an Inspection
Search for an Inspection
Share an Inspection with the Customer
View the Customer Facing Inspection
Settings
Inspection Settings
Configure Inspection Options
Configure Score Card Rules
Configure Theme
Create Templates for Sharing Inspections
Customize Message For Sharing Your Digital Inspection
Customize my default Inspection View
Report Settings
Configure Altus Drive Integration
Configure My Email Settings
Set the Location to the Report Directory
Setup Quick Reports
WorkFlow Settings
Configure My Preferred Workflow View
Configure Workflow Manager Statuses
Support
Common Email Provider Settings
Setup iCloud email settings in Report Pro
Tools
Configure Custom Commissions Report Using the Goodyear Point of Sale
Fix history odometer readings
Lookup AllData Repair Information
Move Vehicle History
Register Tires
Use Query Builder
Use the Category Tool
Use the Price List Import
Workflow
Apply Filters to Workflow View
Configure My Preferred Workflow View
Configure Workflow Manager Statuses
Display and Edit Invoice Details
Fit Workflow View to a Single Screen
Move Appointments Into Workflow Manager
Open Workflow Manager in a new window
Right Clicking on a Tile Information
Use Workflow
Support
File and Web Permissions To Allow
Perform a Network Reboot
Product Specifications
Setup Gmail with 2 factor authentication in Report Pro
What to Expect Video for Sharing on Social Media and Embedding on Website
The Bolt On Effect Video Series
Bolt On's Best Practice Videos
Advanced Scheduling - Keeping Customers Informed
Appointment Scheduling- Get the Customer's Information Up-Front
Customer Check In - Know Your Options
Welcome Station
Popular Jobs
Seasonal Upsells
Setting Up and Applying Basic Settings on the Tablet
Weather Upsells