- - Create custom reports to monitor your shop activity
- - List work by jobs, not just parts and labor
Professional Invoices, Reports, and Data
Project a professional impression with customizable invoices. Report Pro gives you unparalleled control of your message to add your logo, shop slogan, complete contact information including Web address, Facebook and Twitter address, credit card affiliations, industry affiliations and so much more. And, you can list work performed by job, not the old model of parts on one side, labor on the other. It also prints a QR code with your customer’s next scheduled service date. You can even include a coupon for a special discount.
Customize Estimates, RO's, and Invoices - Add your logo, slogan, online information, and more.
Make Unique Tech Worksheets - Impress customers by customizing your technician worksheet with history.
Create Multi Point Inspections - Show what was inspected, what recommendations you’re making and when service should be performed.
Custom Reports - Build custom reports to see exactly how your shop performs under specific criteria, or categorize customer information for marketing purposes.
Register Tires - Register your customers with dozens of of tire brands, so the manufacturer will be able to notify them promptly in the unlikely event of a recall.
Move Vehicle History - If a customer comes in with a vehicle that was previously owned by another customer, easily transfer the maintenance history from one to the other.
Shop Internet Configuration
Minimum Speed Requirements
o Ping: Less than 20ms Ping represents the reaction time of your connection. The higher the number, the more likely you will have latency (delays) in data transfer to and from the web.
o Download: 1mbs per device
o Upload: 1mbs per device Example: If your shop has 5 computers, 5 VoIP phones, 10 employee cell phones, and 10 tablets; that equals 30 devices. Your minimum Download and Upload speed would be 30mbs/30mbsWireless
Minimum hardware requirements
o High Performance GB Wireless Router. Router should be centrally located in the building
Shops are built mostly of cinder block and metal framing. This architecture can limit the range of your Wi-Fi connection and create weak signal strength in the middle of an open space. When outfitting your shop with Wi-Fi, the primary high performance wireless router should be centrally located in the building. Once the Wi-Fi is available, the signal strength should be tested at all areas in which Report Pro will be utilized. If necessary, add wired wireless access points to strategic areas of your shop that will provide strong signal strength where needed. The SSID and Security Key for each access point should match that of your primary wireless device. This allows for the devices to transition seamlessly while moving around your shop. Your Local Area Network (LAN) must be on the same network. This is achieved by having only one device on your network serve DHCP and all devices that need to communicate with each other must receive their DHCP from that device and have permission to communicate with each other across the network.
We recommend the following device:
o Netgear WNDR4500 N900
If you decide to seek other types of routers using the minimum specifications, we cannot guarantee the device will perform sufficiently. Selecting a non-recommended device can cause poor performance and lower results.
Data Host Computer
The data host computer should always use a wired internet connection. Using a wireless connection for the data host computer reduces the ability of the computer to serve the data by 50% when using a high performance wireless router. This especially holds true when the database is a MS Access database as corruption will occur if there is even a brief interruption to the Wi-Fi connection.
When Used as A Workstation
o Core i7-6700K or equivalent processor o If custom building your unit, be sure to select a motherboard that will support the processors capability.
o High Performance gaming quality video card
o 16 GB RAM
When Used Only as a Server - While a Xeon processor is listed in this section, please consider whether your requirements for the server require this higher cost processor. In most small and medium sized automotive shop implementations, the Core i7 processor listed above will do just fine at a fraction of the cost.
o Xeon Processor E7-4809 v3
o 16 GB RAM with room for expansion
Workstation Computer - Although minimum specifications from the Shop Management System companies may indicate lower specifications for a workstation's computer. We recommend the following computer specifications due to the computer being used for more than just the shop management system itself for things like running reports, add-on programs (such as BOLT ON TECHNOLOGY's), web browsing, and research for parts and how-to video tutorials.
o Core i7-6700K or equivalent processor. If custom building your unit, be sure to select a motherboard that will support the processors capability.
o High Performance gaming quality video card
o 8 GB RAM with room for expansion